QHow much are the rates? 

A: Two rates: $90 or $70. No taxes or other fees on top of them. 

The initial session has to be 1 hour $90. 

- $90 for 1 hour "allied therapy" session. This 1 hour session includes 2 combined modalities to achieve optimal result: acupuncture plus cupping (or scraping), or acupuncture plus electrico, or acupuncture plus moxibustion etc depending on the conditions.

- $70 for 45 min acupuncture session. 

Q:  What will happen in initial session and followup sessions?

AYour first appointment includes signing the consent forms, thorough initial intake, and interview on your chief complaint, medical history and overall health so that the practitioner can know your condition better . Plan to stay longer than 1 hour for the first visit.

 

The followup sessions do not involve as much interview, and we will focus on the progress of your chief complaint and treatment.

Q:  What are the methods of payment?

A: Patient is responsible for the full and prompt payment after the services have been rendered. We accept debit cards, credit cards and cash payment. Acupuncture treatments are covered by many insurance plans, and insurance receipt will be provided.

QCan you do direct billing to my insurance company?

ALi Chai R.Ac is registered with Telus e-claims. If you have insurance plan that covers acupuncture treatments with one of the participated insurers, we're happy to submit claims on behalf of the patient.

Please search "Telus eClaim" for a complete list of participating insurers. 

QWhat should I wear for acupuncture treatment?

AIt is recommended to wear loose and comfortable clothing to allow access to arms, legs and trunk.
 

QHow soon will I start to see changes?

A: It depends on several factors, such as age, how long the symptom has been present, level of severity and the patient's general health condition. Acute problems may respond within a few treatments; chronic problems may take a course of 10 treatments before seeing steady changes.